Returns & Exchanges Policy

We want you to be completely satisfied with your handcrafted copper mugs. If you are not happy with your purchase, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive a Return Authorization.

• 2.
  Pack with Care

  Securely package your copper mugs in their original box to prevent scratches or dents during transit.

• 3.
  Ship It Back

  Affix the provided shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we inspect the items, we will issue a full refund to your original payment method within 5-7 business days.